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Central NSW BizHQ

Service NSW Business Connect

Free, independent, tailored business advice

Service NSW Business Connect provides free, independent, tailored business advice from experienced advisors in one‑on‑one sessions. We offer practical insights and business skills development. Services also include events and resources on a range of topics for small business.

Central NSW Business HQ is an approved independent provider for Service NSW Business Connect until June 2025.

Browse our team of qualified Business Connect Advisors to book an appointment.

With a team of experienced business advisors, complemented by specialist support and practical workshops and events, Business Connect provides the advice, skills and information you need at any stage of your business. Our advisors have the experience and knowledge to tackle a range of issues, from business planning and marketing strategy, how to access finance through to defining the best structure for your business.

Creative specialists are available through Business Connect to provide expert advice and support tailored to businesses in the creative industries.

Business Connect also provides specialist advisors and tailored services for key small business issues and industries in disruption.

If you own a business or are thinking of starting a business in NSW then Business Connect can help. This includes social enterprises, co-operatives and trusts.

You must have the right to live and work in Australia and be a resident of NSW and/or have your business premises located in NSW.

Business Connect advisors are experienced professionals who provide confidential advice independently from the NSW Government.

Advisors have experience running a small business themselves and have a qualification in a business-related discipline. Our accredited advisors also have management, consulting or prior experience giving business advice with a broad range of skills covering essential business topics.

Advisors can support you to tackle a range of business matters such as business planning, looking at your options and diversification opportunities, marketing, digital marketing and HR and connect you to local professional services on a merit basis.

Scroll down to meet the BizHQ team of Advisors.

Yes. You can book a phone or online meeting with any Business Connect advisor. Fill out the form below or phone the office.

A trusted local business advisor can meet you at your business premises or another convenient location. Select your region or council area to find your local advisor. You can also search for an advisor by industry or business topic.

You can also see different advisors if that best suits your needs. For example you might have an advisory session with your local advisor, then see a specialist advisor, then attend a workshop, then meet with your local advisor again. When booking a session with a different advisor, please let them know what you’ve been working on.

To find a local advisor click on the featured advisors to make an appointment.

Customers can access up to 8 hours of support per financial year (including 1:1 business advice sessions and group events) .

Sessions are generally one hour, but you and your advisor may agree to longer or shorter sessions based on your individual needs or preferences.

All types of support from any Service Provider are recorded in the Business Connect Reporting System.

Business Connect services are fully funded by the NSW Government – no fees, charges or monies (except for deposits) should be charged for the delivery of services to Customers.

Your Business Connect advisor can assist you to locate additional support that may be available for your particular business circumstances. The Commonwealth Government’s free Grants & Assistance Finder can also help you locate grants and assistance that may be available to your business. When searching for funding, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge. If you are starting a business, find out more about how the NSW Government supports businesses.

If you want to grow your business, find out more about how the NSW Government supports businesses.

Be cautious of websites offering access to databases of government grants for a fee. These websites often give the impression they have government affiliation by using prominently-placed official logos, links to genuine government websites and photos of well-known Australians or landmarks. However, the fees charged by such sites are unnecessary because this information is made available for free on government websites which end with .gov.au

For more information about the Business Connect program visit nsw.gov.au

After your first advisory session and after a workshop you will be asked to complete a short three question survey to provide feedback.

If you would like to provide additional feedback you can also email Service NSW with your compliment, complaint or suggestion or phone (02) 4908 4823.

Book An Appointment

Secure your 1:1 appointment with a business advisor here now. Our team will call you to lock in the best time and the most appropriate advisor to suit your business needs.

What our clients are saying...

I’m glad I did hook up with this service, Erica was not only very helpful, and very knowledgeable, she could relate to much my business is going through due to her business dealings in the past and that felt reassuring also. I look forward to our next meeting.

Outback Ooba Rideshare and Taxi

It’s great, she shares her first hand experiences, and tips the up to the date current digital marketing. I’m learning a lot, I appreciate very much. Thank you.

J Therapeutic Massage

I find it great to have a knowledgeable adviser to talk to, bounce ideas and thoughts off re business etc

Kerry M Davis Pty Ltd

This program is absolutely amazing and has given us a lot more insight into how business operates at many different levels.

Coonabarabran Stargazing

Thank you Russell for your kindness and professional support

Milaan Dhiiyaan

These free courses are a FANTASTIC idea.

Broadwalk Business Brokers

Was great to speak to Rob about my business, looking forward to working with him and the team.

Advanced CAD

I am very grateful to have this assistance for our organisation.

Cooinda Coonabarabran

Steve is always so helpful with any questions I ask. As I am computer challenged he makes it easy for me to ask for his help.

53 Silverdown

Just very good service. Thank you.

Movement For Better

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